Winter Wine Company

SHIPPING

Domestic and international orders typically take three to five business days to process and ship. Domestic orders are shipped
Monday through Thursday. International orders are shipped Monday, Tuesday and Friday. To protect the integrity of the wine,
our standard shipping method is FedEx Air, and FedEx International Priority, and with a cooling gel pack during summer months.
We reserve the right to use alternative shipping methods as needed. Wine shipments require a signature, at the time of
delivery, from someone 21 years or older. No wine will be delivered to a visibly intoxicated person, and any person unable to
produce age verification forfeits his or her right to receive the shipment until identification is produced.
In such circumstances, the order may be held in storage at a local depot until appropriate identification is produced,
or it may be shipped back. For each order, we estimate duties, tariffs, taxes and ancillary fees applicable to your purchase
and those costs are added to the shipping charges.
All costs associated with the return of wine or other products to the Winter Wine Company due to unsuccessful delivery
attempts will be charged to the customer. In the unlikely event of damage in transit, You are responsible for
filing a claim directly with the appropriate third party transit carrier (e.g. FedEx or UPS.)
Shipping charges include costs for third party transit and all product-handling costs.
Orders are processed following credit card authorization
and are shipped weather permitting. We will not release wine for shipment during weather extremes.
Instead the shipment will be held until conditions are suitable for the transit of wine.
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